Increase your revenue
by connecting with clients
where they are|
JivoChat is an all-in-one business messenger that teams use to talk to customers everywhere: live chat, phone, email, and social.
Give your team tools to respond lightning fast
Agents receive all chats, emails, and calls in one Jivo app, so no more time-consuming fumbling between different windows. The result? Efficient client/agent communication, less distraction, and all the necessary tools to provide exceptional customer support.
Get on the phone with clients
in 30 seconds or less
1. After a visitor requests a Callback, all your agents’
phones ring at once.
2. When one of the agents answers the call,
all other phones stop ringing and Jivo calls the visitor.
3. The agent who answered the call first
is connected with the visitor.
Integrate JivoChat with your favorite software
JivoChat integrates with popular services you already use.
The struggle is real!
People on your site need
help every day…
in live chat and watch
your sales grow!
Visitors still leaving your site?
Engage them immediately with proactive invitations!
For example: Imagine you manage an accessories e-commerce site. If your web page was visited 3 times and the current page visit is longer than 10 seconds,… then why not display the following message:
Increase your purchases made through mobile devices
With JivoChat’s mobile widget, you can engage with customers who prefer to access your website through their phone.
Customers can request one-click calls or send messages to you using apps such as Facebook Messenger. This gives them the freedom to continue the dialogue with you even after they leave your website.
Want to know how well your agents are performing?JivoChat provides managers with all the necessary numbers
See what’s happening on your website right now
View who’s visiting, which webpages they are viewing, and which domain they are coming from.You can also engage any visitors with a live conversation!
Monitor and improve quality of service
Every day JivoChat scores your chat service quality and gives suggestions on areas you can improve in.
Monitor customer flow
Don’t forget to keep track of negative ratings, those signify unhappy potential buyers!
Create remindersfor your team
The JivoChat app will alert youof your reminders
in advance so you never miss a thing.
Get closer to your customers on WhatsApp
Connect WhatsApp to Jivo to sell products and services in your customers’ favorite messenger.
Handle customer requests
The client clicks on a button on the site or writes a message in WhatsApp using the phone number that you put on the site or in social networks. All messages will appear in the Jivo app and agents can work with them immediately.
Apple Business Chat
A Huge Improvement to Live Chat Experience
Chat with customers through the Messages App on their iPhone. Ensure that each party is notified of responses via push notifications. Complete transactions in seconds with Apple Pay integration.
The share of mobile traffic in e-commerce grows every year,
so optimising customer experience for mobile users is paramount.
Jivo Business Phone
Make/receive calls and SMS with JivoChat
Jivo has all the virtual PBX features you need for your business, so that you could help your customers faster and close more deals.
Сonnect your existing number to Jivo, or choose a new one to enjoy both voice and text communications in a single app.
Send and receive SMS text messages directly from the Jivo app
Texting clients is an easy and convenient way to clarify order details, send a business card message, or simply catch up with a customer who hasn’t been reached.
Client calls can always be missed. It’s more probable that your customers will read short text messages, especially if they’re sent directly to their phones.