Stand out from your competitors with a strong customer service culture
If you are not taking care of your customers, your competitor will. Stay close to your customers with the right help desk software.
✓ No setup fee ✓ Customer service 24/7 ✓ No credit card required ✓ Cancel any time
Everything under one roof
LiveAgent’s help desk software integrates with multiple communication channels and offers nearly 200 features.
Build loyalty with every interaction
Reach your customers on the channels they use most, including email, voice calls, and social media. Complement the customer experience with a live chat that is native to our platform.
What if you had 15 extra hours every week?
Resolve queries faster using a suite of powerful productivity tools that give agents a complete, shared view of every customer and interaction.
Empower your agents with automation
Make your agents more productive by enabling automation rules right in the agent workspace. Automatically assign tickets to agents or departments, add tags, or set up unique rules to automate your workflow.
The world’s fastest chat widget
Provide instant service with LiveAgent’s live chat support. Our chat widget is the fastest on the market. Discover how it can help you effectively convert website visitors into customers.
Are you delivering the best possible customer experience?
It costs 5 times more to acquire a customer than to retain an existing one. Use LiveAgent to drive brand loyalty with every customer interaction. With LiveAgent, it’s easy.
How does the ticketing software work in LiveAgent?
After you register and go through the get started guide, you can start using the LiveAgent. After implementing all platforms, where your customers reach out to your company, you can start replying to inquiries. These customer inquiries will now be called Tickets.
Why should your business consider getting a ticketing software?
- Great customer satisfaction
- Fast customer inquire resolution
- Centralized system
- Reduced costs
- Higher profits
- Customer loyalty
- Smooth communication
Ticketing software overview:
- Universal Inbox
- Hybrid Ticket stream
- Automated ticket distribution
- To solve button
- Time Rules:
- Time Tracking
- Business hours
- Contact groups
- Internal tickets/Notes
- Contact fields
- Ticket fields
- Mass actions
- SPAM filters
- Merge tickets
- Email templates
Discover the fastest live chat on the market
Live chat software by LiveAgent is quick, reliable and will make your business more profitable and your team more productive
Choose a chat button
Customize chat window
Integrate to website
Choose VOIP provider
Set up agent devices
Answer phone calls